Catalyst

St. Louis, Missouri, United States Part-time Allows remote

At Pasilobus our customers and users are our first priority, and we continue to keep our customer satisfaction at the highest level while we take on many new challenges. If you are an expert at customer relationships and want to be a part of an amazing team, then this is the right job for you!

 

We are currently looking for a hard-working Catalyst who can take on a variety of support tasks to increase customer satisfaction, loyalty, and retention, while working diligently under high pressure, in a fast-paced environment.

 

Who You Are...

An amazing individual who has exceptional organizational and communication skills, and is eager to play multiple roles in a great startup environment.

You take the extra mile to engage new clients with a fun but appropriate manner and elicit requirements effectively.

You love using various creative ways/tools to communicate requirements/feedback with the rest of the team in a timely manner.

You have the personality to adapt and respond to different types of clients or users.

You are amazing at figuring out when and what time to schedule various activities internally, and with clients.

You believe getting feedback from team members and clients/users alike is crucial to continuous improvement, and you are not afraid to speak up if you see improvement opportunities.

You are basically a robot that can learn anything that is thrown your way

You have a great understanding of computer systems, web based software, and stay up to date with all the cutting edge tech products and applications.

 

You have a degree (or working towards a degree) in Computer Science, Technology Management, Business Administration or other related fields.

 

You're Great At...

  • Communicating with clients
  • Organizing and scheduling various tasks based on team availability and skill set
  • Using various project management, productivity, and communication apps such as Microsoft Office, Google Tools, Trello, Slack, and many others
  • Working in a start-up mindset with tight deadlines, very fast-paced environment, and a remote team
  • Learning new technologies and apps with minimal instructions
  • Troubleshooting issues with various apps, and using your self-thought knowledge to assist clients/users
  • Handling multiple tasks at a given time with ease

 

Get Our Attention with...

  • Experience with Shopify
  • Experience with using multiple customer service, project management tools
  • E-commerce experience or knowledge of e-commerce systems
  • Experience with a remote working model or freelancing
  • You are a robot that can pass "I'm not a robot" test

Apply for this opening at http://pasilobus.recruiterbox.com/jobs/fk0hb2q?apply=true